FAQ
How long does it take to process an order?
Orders are typically processed within one to three business days after payment is confirmed. During this time, we carefully review your order details, prepare the artwork, and ensure everything meets our quality standards before shipment.
Each piece is handled with attention to detail, including inspection and secure packaging to prevent any damage during transit. This preparation ensures your artwork arrives in perfect condition and ready to display in your space.
Processing times may vary slightly during peak seasons, holidays, or when handling custom or made to order pieces. We always aim to complete this stage as quickly as possible without compromising overall quality.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information. This allows you to follow your package and stay updated on its delivery progress.
What is your return policy?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached for a full refund.
Do you ship internationally?
Yes, we offer international shipping to many countries. As we are based in the UK we try to mainly focus here in our beautiful UK. Shipping availability and delivery times may vary depending on your location and chosen shipping method. But our focus mainly for now
We carefully package each order to ensure it arrives safely, no matter the destination. Our team works with reliable carriers to provide a smooth and secure delivery experience for all international shipments.
Please note that customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are not included at checkout and are the responsibility of the recipient upon delivery.
Once your order has shipped, you will receive a confirmation email with tracking details. This allows you to monitor your package and stay updated on its journey until it reaches your doorstep.
Can I trust your checkout process?
Yes, you can trust our checkout process, as it is built with strong security measures to protect your information. We use trusted payment gateways and encryption technology to ensure every transaction is handled safely and securely.
From the moment you enter your details to the final confirmation, each step is designed to prevent fraud and unauthorized access. Your data is carefully protected throughout the entire checkout experience.
We work with reliable third party providers that follow strict industry standards, ensuring all payments are processed securely. This adds an extra layer of protection and reliability to every purchase you make.
Our goal is to provide a smooth, safe, and worry free shopping experience. You can complete your purchase with confidence, knowing your information is handled with the highest level of care.